@font-face{font-family:Dusk;src:url(/assets/lato-regular-D4p-Nlm4.woff2)format("woff2");font-weight:400;font-display:swap}@font-face{font-family:Dusk;src:url(/assets/lato-bold-BnqK0o7A.woff2)format("woff2");font-weight:700;font-display:swap}:root{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;color:#ededed;--line:#303030;--muted:#a0a0a0;--surface:#181818;background:#0b0b0b;font-family:Dusk,Arial,sans-serif;font-size:15px;line-height:1.5}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit;color:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{opacity:.5;cursor:not-allowed}a{color:inherit;text-underline-offset:3px}:focus-visible{outline-offset:4px;outline:2px solid #d9d9d9}button,input,select,textarea{border-radius:5px}input,select,textarea{background:#141414;border:1px solid #414141;min-width:0;padding:10px 12px}textarea{resize:vertical;line-height:1.6}input::placeholder,textarea::placeholder{color:#969696}input:focus,select:focus,textarea:focus{border-color:#b5b5b5}input[type=checkbox]{accent-color:#dedede;cursor:pointer;width:18px;height:18px}svg{flex-shrink:0;width:19px;height:19px}h1,h2,h3,p{margin:0}h1{letter-spacing:-.025em;font-size:30px;font-weight:700;line-height:1.2}h2{font-size:17px;line-height:1.4}h3{font-size:14px}small{font-size:12px}.muted{color:var(--muted)}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.button{white-space:nowrap;border:1px solid #0000;border-radius:5px;justify-content:center;align-items:center;gap:9px;min-height:42px;padding:10px 15px;font-size:13px;font-weight:700;text-decoration:none;display:inline-flex}.primary{color:#131313;background:#dedede;border-color:#dedede}.primary:hover:not(:disabled){background:#fff}.secondary{color:#dfdfdf;background:#191919;border-color:#414141}.secondary:hover:not(:disabled){background:#242424;border-color:#777}.quiet{color:var(--muted);background:0 0}.quiet:hover{color:#fff}.danger{color:#fff;background:#a44040}.danger:hover:not(:disabled){background:#be5151}.danger-subtle{color:#e4aaaa;background:#231818;border-color:#613c3c}.icon-button{width:34px;height:34px;color:var(--muted);background:0 0;border:0;justify-content:center;align-items:center;padding:7px;display:inline-flex}.icon-button:hover{color:#fff;background:#292929}.text-button{text-underline-offset:3px;color:#c7c7c7;font-size:inherit;background:0 0;border:0;padding:0;text-decoration:underline}.notice{color:#dedede;overflow-wrap:anywhere;background:#202020;border-left:3px solid #a0a0a0;justify-content:space-between;align-items:center;gap:15px;margin:16px 0;padding:13px 16px;font-size:14px;display:flex}.notice.error{color:#edc5c5;background:#271d1d;border-color:#b95858}.loading{color:var(--muted);padding:32px 0}.empty{text-align:center;color:var(--muted);padding:50px 24px}.empty>svg{width:30px;height:30px;margin-bottom:14px}.empty h3{color:#dedede;margin-bottom:8px;font-size:17px}.empty p{max-width:400px;margin:auto;font-size:14px}.avatar{color:#ccc;background:#333;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:13px;font-weight:700;display:inline-flex;overflow:hidden}.avatar img{object-fit:cover;width:100%;height:100%}.avatar.small{width:27px;height:27px;font-size:11px}.person{align-items:center;gap:9px;min-width:0;display:inline-flex}.person>span:last-child{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.status{color:#bdbdbd;white-space:nowrap;align-items:center;gap:6px;font-size:11px;display:inline-flex}.status i,.connection i{background:#aaa;border-radius:50%;width:5px;height:5px}.status-open{color:#dedede}.status-closed i,.status-deleted i{background:0 0;border:1px solid #888;width:6px;height:6px}.status-failed{color:#e4aaaa}.app-shell{grid-template-columns:216px minmax(0,1fr);min-height:100vh;display:grid}.main-sidebar{background:#111;border-right:1px solid #292929;flex-direction:column;height:100vh;padding:29px 16px 18px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:12px;padding:0 9px;text-decoration:none;display:flex}.brand img{width:112px;height:auto}.brand span{color:#929292;border-left:1px solid #444;padding-left:12px;font-size:12px}.workspace-label{color:#909090;margin:40px 11px 13px;font-size:11px}.main-sidebar nav{flex-direction:column;gap:5px;display:flex}.main-sidebar nav button{text-align:left;color:#aaa;background:0 0;border:1px solid #0000;align-items:center;gap:11px;width:100%;padding:11px 12px;font-size:14px;display:flex}.main-sidebar nav button:hover{color:#eee;background:#1b1b1b}.main-sidebar nav button[aria-current=page]{color:#fff;background:#252525;border-color:#353535}.sidebar-bottom{margin-top:auto}.connection{color:#aaa;align-items:center;gap:7px;padding:18px 8px;font-size:11px;display:flex}.connection span{color:#818181;margin-left:auto}.signed-in{border-top:1px solid var(--line);align-items:center;gap:9px;padding:17px 2px 0;display:flex}.signed-in>div{flex:1;min-width:0}.signed-in strong{white-space:nowrap;text-overflow:ellipsis;font-size:12px;display:block;overflow:hidden}.signed-in small{color:#999;font-size:10px;display:block}.signed-in .avatar{width:30px;height:30px}.signed-in .icon-button{width:27px;padding:5px}.main-content{align-self:start;width:100%;min-width:0;max-width:1600px;margin:auto;padding:38px 38px 0}.page-heading{justify-content:space-between;align-items:center;gap:25px;margin-bottom:30px;display:flex}.page-heading p{color:var(--muted);margin-top:8px;font-size:14px}.workspace-footer{color:#888;border-top:1px solid #252525;justify-content:space-between;gap:20px;margin-top:48px;padding:20px 0;font-size:11px;display:flex}.demo-banner{color:#bbb;border-bottom:1px solid var(--line);margin-bottom:26px;padding-bottom:13px;font-size:12px}.queue-summary{border-top:1px solid var(--line);border-bottom:1px solid var(--line);color:var(--muted);align-items:center;gap:25px;padding:19px 0;font-size:13px;display:flex}.queue-summary strong{color:#ececec;margin-right:6px;font-size:21px}.queue-summary .summary-note{margin-left:auto;font-size:12px}.queue-toolbar{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:18px;padding:27px 0 20px;display:flex}.tabs{background:#171717;border:1px solid #333;border-radius:6px;align-items:center;gap:3px;padding:3px;display:flex}.tabs button{color:var(--muted);background:0 0;border:0;border-radius:4px;padding:7px 15px;font-size:13px}.tabs button[aria-pressed=true]{color:#fff;background:#353535}.queue-filters{gap:10px;display:flex}.queue-filters select{max-width:160px;height:40px;font-size:12px}.search{align-items:center;display:flex;position:relative}.search svg{color:#999;width:16px;height:16px;position:absolute;left:12px}.search input{width:100%;padding:10px 12px 10px 37px;font-size:13px}.queue-filters .search{width:255px}.ticket-table{width:100%}.ticket-table-head,.ticket-row{grid-template-columns:minmax(240px,2.5fr) minmax(110px,1fr) minmax(125px,1fr) 42px 16px;align-items:center;gap:20px;display:grid}.ticket-table-head{color:#919191;border-bottom:1px solid var(--line);padding:0 15px 12px;font-size:11px}.ticket-row{text-align:left;background:0 0;border:0;border-bottom:1px solid #292929;border-radius:0;width:100%;padding:20px 15px;font-size:13px}.ticket-row:hover{background:#181818}.ticket-row-main{min-width:0}.ticket-number{color:#a0a0a0;margin-bottom:5px;font-size:11px;display:block}.ticket-number>span{color:#bdbdbd;margin-left:12px}.ticket-row-main>strong{overflow-wrap:anywhere;margin-bottom:7px;font-size:15px;font-weight:700;display:block}.ticket-row>svg{color:#777;width:15px}.table-note{color:#919191;margin-top:18px;font-size:12px}.load-more{margin-top:20px}.back-link{color:#aaa;background:0 0;border:0;align-items:center;gap:8px;margin-bottom:22px;padding:0;font-size:13px;display:inline-flex}.back-link svg{width:16px;height:16px}.detail-heading{align-items:end;margin-bottom:28px}.detail-heading h1{overflow-wrap:anywhere;max-width:730px;margin-top:10px;font-size:26px}.ticket-kicker{color:#aaa;align-items:center;gap:15px;font-size:12px;display:flex}.ticket-kicker>span:not(.status){border-left:1px solid #444;padding-left:15px}.ticket-workspace{grid-template-columns:minmax(0,1fr) 218px;align-items:start;gap:30px;display:grid}.conversation{background:#111;border:1px solid #333;border-radius:7px;min-width:0}.conversation-bar{border-bottom:1px solid #2d2d2d;justify-content:space-between;align-items:center;padding:14px 20px;display:flex}.conversation-bar h2{font-size:14px}.message-list{scrollbar-color:#444 transparent;min-height:280px;max-height:60vh;padding:0 22px 20px;overflow:auto}.date-divider{color:#999;align-items:center;gap:13px;margin:22px 0 18px;font-size:11px;display:flex}.date-divider:after{content:"";background:#303030;flex:1;height:1px}.chat-message{grid-template-columns:33px minmax(0,1fr);gap:12px;margin:19px 0;display:grid}.chat-message>.avatar{width:33px;height:33px}.chat-message header{flex-wrap:wrap;align-items:baseline;gap:8px;margin-bottom:4px;display:flex}.chat-message header strong{font-size:13px}.chat-message header time,.chat-message header small{color:#999;font-size:10px}.chat-message p{overflow-wrap:anywhere;font-size:14px;line-height:1.65}.role-label{color:#bdbdbd;border:1px solid #505050;border-radius:3px;padding:0 4px;font-size:9px}.rich-text{white-space:pre-wrap;overflow-wrap:anywhere}.rich-text code{background:#2b2b2b;border-radius:3px;padding:2px 4px;font:12px Consolas,monospace}.rich-text a{color:#d5d5d5}.message-embed{overflow-wrap:anywhere;background:#1b1b1b;border-left:3px solid #747474;border-radius:0 4px 4px 0;max-width:520px;margin-top:8px;padding:12px 15px}.message-embed>strong{margin-bottom:5px;font-size:13px;display:block}.message-embed .embed-author{color:#d4d4d4;margin-bottom:8px;font-size:12px}.embed-field{margin-top:11px}.embed-field>strong{font-size:12px}.file-link{overflow-wrap:anywhere;background:#202020;border:1px solid #3b3b3b;border-radius:5px;align-items:center;gap:10px;width:fit-content;max-width:100%;margin-top:10px;padding:10px 12px;font-size:12px;display:flex}.file-link small{color:#aaa;white-space:nowrap;font-size:10px}.older-messages{color:#aaa;text-underline-offset:3px;background:0 0;border:0;margin:15px auto 0;font-size:12px;text-decoration:underline;display:block}.composer{background:#171717;border-top:1px solid #343434;border-radius:0 0 7px 7px;padding:16px 20px}.composer>label{color:#bbb;margin-bottom:9px;font-size:12px;display:block}.composer textarea{background:#111;border:1px solid #3d3d3d;width:100%;min-height:90px;max-height:300px;font-size:14px}.composer-footer{justify-content:space-between;align-items:center;gap:15px;margin-top:9px;display:flex}.composer-footer p{color:#969696;font-size:11px}.composer-footer .button{min-height:36px;padding:8px 13px;font-size:12px}.ticket-sidebar h2{border-bottom:1px solid var(--line);padding-bottom:15px;font-size:14px}.ticket-sidebar dl,.member-detail dl{margin:20px 0}.ticket-sidebar dt,.member-detail dt{color:#999;margin-top:18px;margin-bottom:6px;font-size:11px}.ticket-sidebar dd,.member-detail dd{overflow-wrap:anywhere;margin:0;font-size:13px}.member-id{color:#929292;overflow-wrap:anywhere;margin-top:7px;font-size:10px;display:block}.ticket-actions{border-top:1px solid var(--line);flex-direction:column;gap:9px;padding-top:22px;display:flex}.ticket-actions .button{width:100%;min-height:38px;font-size:12px}.sidebar-note{color:#999;margin-top:20px;font-size:12px;line-height:1.6}.close-reason{border-top:1px solid #333;margin-top:24px;padding-top:18px}.close-reason p{color:#aaa;white-space:pre-wrap;margin-top:8px;font-size:12px}.closed-notice{color:#aaa;border-top:1px solid #333;padding:17px 20px;font-size:13px}.modal{color:#ededed;background:#181818;border:1px solid #484848;border-radius:9px;width:min(500px,100% - 32px);max-height:calc(100vh - 40px);padding:24px}.modal::backdrop{background:#000000c7}.modal-header{justify-content:space-between;align-items:center;gap:15px;margin-bottom:18px;display:flex}.modal form>p{color:#b5b5b5;margin-bottom:14px;font-size:14px}.modal form>label{flex-direction:column;gap:8px;margin-top:20px;font-size:13px;display:flex}.modal-actions{flex-wrap:wrap;justify-content:flex-end;gap:10px;padding-top:25px;display:flex}.member-search{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:0 0 28px;display:flex}.member-search .search{width:min(430px,100%)}.moderation-layout{grid-template-columns:minmax(0,1fr) 245px;gap:36px;margin-top:28px;display:grid}.member-results{margin-bottom:28px}.member-results h2{margin-bottom:15px}.member-result{background:0 0;border:0;border-bottom:1px solid #333;border-radius:0;justify-content:space-between;align-items:center;width:100%;padding:13px 10px;display:flex}.member-result.selected,.member-result:hover{background:#232323}.member-result small{color:#999}.member-detail{border-left:1px solid #333;padding-left:26px}.member-detail>.person{font-size:17px}.member-actions{flex-direction:column;gap:8px;margin-top:12px;display:flex}.member-detail>.text-button{margin-top:20px;font-size:12px}.member-detail .empty{text-align:left;padding:25px 0}.section-heading{justify-content:space-between;align-items:center;gap:18px;margin-bottom:20px;display:flex}.section-heading>.muted{font-size:12px}.case-row{border-bottom:1px solid #303030;padding:18px 0}.case-row>div{align-items:center;gap:10px;font-size:13px;display:flex}.case-number{color:#999}.case-row time{color:#999;margin-left:auto;font-size:11px}.case-row p{color:#d0d0d0;white-space:pre-wrap;overflow-wrap:anywhere;margin:9px 0;font-size:14px}.case-row small{color:#999;font-size:11px}.audit-columns{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:40px;display:grid}.audit-columns h2{border-bottom:1px solid #333;padding-bottom:15px}.audit-row{overflow-wrap:anywhere;border-bottom:1px solid #333;padding:18px 0;font-size:13px}.audit-row>span{color:#aaa;margin-top:4px;font-size:11px;display:block}.audit-row p{color:#aaa;margin:7px 0}.audit-row time{color:#999;font-size:11px}.settings-layout{grid-template-columns:165px minmax(0,1fr);gap:36px;display:grid}.settings-nav{flex-direction:column;align-items:stretch;gap:3px;display:flex}.settings-nav button{color:#aaa;text-align:left;background:0 0;border:0;padding:10px 12px;font-size:13px}.settings-nav button[aria-current=page]{color:#fff;background:#292929}.settings-nav button:hover{color:#fff}.settings-form{border-left:1px solid #333;max-width:850px;padding-left:32px}.settings-help{color:#aaa;margin-bottom:17px;font-size:12px;line-height:1.6}.form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;display:grid}.form-field{flex-direction:column;gap:8px;font-size:13px;display:flex}.form-field.wide{grid-column:1/-1}.form-field small{color:#999;font-size:11px}.form-field select[multiple]{min-height:135px;padding:7px}.form-field option{padding:5px}.toggle-field{border-bottom:1px solid #303030;grid-column:1/-1;justify-content:space-between;align-items:center;gap:20px;padding:13px 0;font-size:13px;display:flex}.toggle-field small{color:#999;margin-top:5px;font-weight:400;display:block}.settings-group{border-top:1px solid #3a3a3a;grid-column:1/-1;margin-top:10px;padding-top:17px}.settings-group>summary{cursor:pointer;margin-bottom:20px;font-size:14px;font-weight:700}.settings-group .settings-group{margin-top:0}.settings-save{border-top:1px solid #333;justify-content:space-between;align-items:center;gap:18px;margin-top:30px;padding-top:20px;display:flex}.settings-save p{color:#999;font-size:11px}.initial-loading{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:16px;min-height:100vh;padding:32px;display:flex}.initial-loading img{width:160px}.login-page{flex-direction:column;max-width:1160px;min-height:100vh;margin:auto;padding:0 40px;display:flex}.login-page>header{border-bottom:1px solid #303030;align-items:center;gap:24px;min-height:100px;display:flex}.login-page>header img{width:130px}.login-page>header span{color:#aaa;border-left:1px solid #444;padding-left:24px;font-size:13px}.login-content{flex:1;grid-template-columns:1.05fr 1fr;align-items:center;gap:80px;padding:90px 0;display:grid}.login-mark{border-top:1px solid #393939;border-bottom:1px solid #393939;padding:70px 45px}.login-mark img{width:100%;height:auto}.login-form h1{font-size:43px;line-height:1.12}.login-form>p{color:#aaa;max-width:340px;margin:20px 0 27px;line-height:1.7}.discord-login{width:100%;max-width:340px;min-height:48px;font-size:14px}.login-form .login-access{margin-top:20px;font-size:12px}.login-page>footer{color:#999;border-top:1px solid #303030;justify-content:space-between;gap:25px;padding:25px 0;font-size:12px;display:flex}@media (width>=1500px){.main-content{padding-left:55px;padding-right:55px}.ticket-workspace{grid-template-columns:minmax(0,1fr) 240px;gap:40px}}@media (width<=1150px){.app-shell{grid-template-columns:190px minmax(0,1fr)}.main-sidebar{padding-left:12px;padding-right:12px}.brand{gap:9px;padding:0 5px}.brand img{width:103px}.brand span{padding-left:9px}.main-content{padding:30px 25px 0}.ticket-table-head,.ticket-row{grid-template-columns:minmax(190px,2fr) minmax(95px,1fr) minmax(100px,1fr) 30px;gap:14px}.ticket-row>svg,.ticket-table-head>span:last-child{display:none}.queue-filters .search{width:225px}.queue-summary .summary-note{display:none}.ticket-workspace{grid-template-columns:minmax(0,1fr) 190px;gap:22px}.detail-heading{flex-wrap:wrap;gap:17px}.message-list{padding-left:16px;padding-right:16px}.settings-layout{grid-template-columns:140px minmax(0,1fr);gap:20px}.settings-form{padding-left:22px}}@media (width<=850px){.app-shell{display:block}.main-sidebar{border-bottom:1px solid #333;border-right:0;height:auto;padding:18px 22px 0;position:static}.brand{width:max-content}.workspace-label,.connection{display:none}.main-sidebar nav{flex-direction:row;gap:4px;margin:20px -5px 0;overflow:auto}.main-sidebar nav button{border-radius:4px 4px 0 0;flex-shrink:0;width:auto;padding:11px 14px;font-size:13px}.main-sidebar nav button[aria-current=page]{border-bottom-color:#252525}.sidebar-bottom{max-width:200px;position:absolute;top:15px;right:22px}.signed-in{border:0;padding:0}.signed-in small{display:none}.main-content{padding:28px 22px 0}.ticket-workspace{grid-template-columns:minmax(0,1fr) 200px;gap:22px}.conversation-bar{padding:10px 15px}.composer{padding:14px}.message-list{max-height:55vh}.moderation-layout{grid-template-columns:minmax(0,1fr) 210px;gap:25px}.member-detail{padding-left:20px}.login-content{gap:45px}.login-mark{padding:45px 15px}.login-form h1{font-size:36px}}@media (width<=620px){h1{font-size:26px}.main-sidebar{padding:17px 15px 0}.main-sidebar nav{gap:0}.main-sidebar nav button{gap:7px;padding:10px;font-size:12px}.main-sidebar nav svg{width:16px;height:16px}.brand img{width:100px}.signed-in strong{max-width:82px;font-size:11px}.signed-in .avatar{display:none}.sidebar-bottom{top:19px;right:15px}.main-content{padding:25px 16px 0}.page-heading{gap:15px;margin-bottom:23px}.page-heading p{font-size:12px}.page-heading>.button{min-height:37px;padding:8px 10px;font-size:11px}.queue-summary{gap:20px;padding:15px 0;font-size:11px}.queue-summary strong{margin-right:3px;font-size:19px}.queue-toolbar{padding-top:20px;display:block}.tabs{width:max-content}.queue-filters{gap:8px;width:100%;margin-top:15px}.queue-filters .search{flex:1;width:auto;min-width:0}.queue-filters select{width:122px}.queue-filters .search input{font-size:12px}.ticket-table-head{display:none}.ticket-row{grid-template-columns:minmax(0,1fr) 105px;gap:12px;padding:17px 4px}.ticket-row-main{grid-row:span 2}.ticket-row>.person{align-self:end;font-size:11px}.ticket-row>.muted{font-size:11px}.ticket-row>.person:nth-child(3){align-self:start}.ticket-row>.muted:nth-child(4){display:none}.ticket-row-main>strong{font-size:14px}.ticket-number{font-size:10px}.ticket-number>span{margin-left:8px}.ticket-workspace{flex-direction:column;gap:25px;display:flex}.conversation,.ticket-sidebar{width:100%}.ticket-sidebar dl{grid-template-columns:100px minmax(0,1fr);gap:14px 10px;display:grid}.ticket-sidebar dt{margin:0}.ticket-sidebar dd{min-width:0}.ticket-actions{grid-template-columns:1fr 1fr;padding-top:17px;display:grid}.ticket-actions .quiet{order:5}.detail-heading h1{font-size:24px}.detail-heading>a{min-height:34px;font-size:11px}.message-list{max-height:60vh;padding:0 13px 15px}.chat-message{grid-template-columns:29px minmax(0,1fr);gap:9px}.chat-message>.avatar{width:29px;height:29px}.chat-message p{font-size:13px}.chat-message header strong{font-size:12px}.message-embed{padding:10px 12px}.composer-footer p{max-width:160px;font-size:10px}.moderation-layout{flex-direction:column-reverse;gap:25px;display:flex}.member-detail{border:0;padding:0}.member-detail>.empty{padding:20px 0}.member-actions{grid-template-columns:1fr 1fr;display:grid}.member-search{flex-wrap:wrap;padding-bottom:22px}.member-search .search{flex-basis:100%}.case-row>div{flex-wrap:wrap}.case-row time{margin-left:0}.audit-columns{grid-template-columns:1fr;gap:30px}.settings-layout{display:block}.settings-nav{flex-direction:row;margin-bottom:25px;padding-bottom:8px;overflow:auto}.settings-nav button{white-space:nowrap;padding:8px 12px}.settings-form{border:0;padding:0}.form-grid{grid-template-columns:1fr}.settings-save{align-items:flex-start}.settings-save p{max-width:160px}.workspace-footer{margin-top:32px;font-size:10px}.modal{padding:20px}.modal-actions>.button{white-space:normal}.login-page{padding:0 24px}.login-page>header{min-height:80px}.login-content{padding:60px 0;display:block}.login-mark{display:none}.login-form h1{font-size:42px}.login-page>footer{font-size:11px}.login-page>footer span{text-align:right;max-width:180px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important}}*{scrollbar-color:#494949 #151515;scrollbar-width:thin}@media (width<=850px){.main-sidebar nav,.settings-nav{scrollbar-width:none}.main-sidebar nav::-webkit-scrollbar{display:none}.settings-nav::-webkit-scrollbar{display:none}}